Il 30 settembre scorso la Commissione europea ha comunicato che, nell’ambito della Rete di Cooperazione per la Protezione dei Consumatori (CPC), sono state avviate azioni coordinate, ai sensi del Regolamento (UE) n. 2394/2017, nel settore del gaming nei confronti di dieci società di videogiochi (Activision Blizzard UK Limited, Crytek GmbH, InnoGames GmbH, King.com Limited, Mojang AB, Plarium Europe S.à.r.l., PLR Worldwide Sales Limited, Riot Games Limited, Supercell Oy e Ubisoft EMEA SAS). Queste iniziative mirano a garantire la piena applicazione dei principi UE nel settore del gaming (Key Principles on In-game Virtual Currencies) per promuovere trasparenza ed equità a tutela dei diritti dei consumatori utenti di videogiochi e, in particolare, dei minori.

Una delle azioni coordinate annunciate dalla Commissione europea è quella avviata dall’Autorità garante della concorrenza e del mercato, come capofila, insieme alle autorità di tutela dei consumatori di Norvegia e Danimarca, nei confronti di Activision Blizzard UK Limited e altre società del gruppo Microsoft per verificare la sussistenza di una “infrazione diffusa”, ai sensi dell’art. 3, comma 3, del Regolamento (UE) n. 2394/2017, ossia comportamenti contrari alle norme europee di tutela dei consumatori suscettibili di pregiudicare gli interessi di consumatori che risiedono in tre o più Stati membri dell’Unione europea.

Questa azione coordinata fa quindi da cornice alle istruttorie già avviate dall’Autorità a livello nazionale nel dicembre scorso, nei confronti di alcune società del gruppo Microsoft con riferimento ai due videogiochi Diablo Immortal e Call of Duty. Ad esse è stato contestato un deficit di trasparenza ed equità nell’uso delle valute virtuali all’interno dei giochi. I prezzi degli acquisti in-game (miglioramenti estetici, pacchetti di potenziamento armi, ecc.) nei giochi online sono, infatti, spesso espressi in una valuta (platino, globi, diamanti) diversa dall’euro ma che deriva, direttamente o indirettamente (tramite utilizzo di valute multiple), da un esborso in euro. Tale circostanza, insieme ad altri meccanismi di ‘game design’ (ad esempio la vendita di valuta virtuale in pacchetti predefiniti, c.d. ‘bundle’), tecniche di design manipolativo delle interfacce (c.d. dark patterns), inadeguatezza di sistemi di controllo parentale e mancanza di assistenza nel caso di account bloccati rende poco chiara e controllabile per i giocatori, e in particolar modo per i consumatori vulnerabili (minori e soggetti a rischio di dipendenza dal gioco), la quantità di denaro spesa.

Roma, 8 ottobre 2026

EC press release: Consumer protection authorities ramp up action to protect gamers' rights

L’Autorità garante della concorrenza e del mercato ha avviato un’istruttoria nei confronti di Suno Inc., società statunitense che fornisce l’omonimo servizio di intelligenza artificiale generativa specializzato nella creazione di musica. Il procedimento riguarda le clausole presenti nei Termini di Servizio applicati da Suno. Secondo l’Autorità, le clausole esaminate presenterebbero profili di vessatorietà ai sensi dell’art. 33 del Codice del consumo, perché idonee a determinare, a carico del consumatore, un significativo squilibrio dei diritti e degli obblighi derivanti dal contratto.

In particolare, i Termini di Servizio riserverebbero a Suno un’ampia discrezionalità nel modificare unilateralmente il contratto, il servizio e i prezzi di abbonamento, senza l’indicazione di un giustificato motivo, e consentirebbero all’azienda di sospendere, disabilitare o cancellare l’account dell’utente - con i relativi contenuti - in qualsiasi momento, per qualsiasi ragione e senza preavviso. Inoltre, le clausole estenderebbero il consenso del consumatore a condizioni ulteriori, non conoscibili al momento della sottoscrizione del contratto, e limiterebbero in modo molto ampio e generico la responsabilità della società, anche con riferimento a ipotesi di danno alla persona.

Particolare attenzione merita la disciplina contrattuale dei diritti d’autore: la licenza imposta al consumatore per usufruire dei servizi della piattaforma ha un oggetto eccessivamente indeterminato, perché generico e onnicomprensivo, e si accompagna alla rinuncia ai diritti morali d’autore contraria agli artt. 20 e seguenti della legge n. 633/1941.

Infine, i Termini di Servizio imporrebbero ai consumatori il ricorso a un arbitrato obbligatorio amministrato negli Stati Uniti, con termini decadenziali ristretti per la presentazione dei reclami e la rinuncia alle azioni collettive, e stabilirebbero come foro competente esclusivo quello dello Stato del Massachusetts.

Nelle prossime settimane, nella sezione dedicata del sito dell’Autorità, sarà pubblicato anche il testo della consultazione pubblica, disposta ai sensi dell’art. 7, comma 1, del “Regolamento sulle procedure istruttorie nelle materie di tutela del consumatore e pubblicità ingannevole e comparativa”, adottato dall’Autorità con delibera del 5 novembre 2024, n. 31356. Alla consultazione potranno partecipare le associazioni di categoria rappresentative dei professionisti a livello nazionale e le camere di commercio o loro unioni che risultino interessate dalle clausole oggetto del procedimento, in ragione della specifica esperienza maturata nel settore. Possono partecipare alla consultazione anche le associazioni dei consumatori rappresentative a livello nazionale riconosciute e iscritte nell’elenco di cui all’articolo 137 del Codice del consumo.

 Roma, 6 ottobre 2026

L’Autorità garante della concorrenza e del mercato, nell’adunanza del 22 settembre, ha prorogato il termine di chiusura del procedimento, avviato nel maggio scorso, di revisione di alcuni degli impegni assunti da Rete Ferroviaria Italiana S.p.A. (“RFI”), a conclusione del procedimento A575, riguardante un presunto abuso di posizione dominante del gestore dell’infrastruttura ferroviaria nazionale in violazione dell’articolo 102 del Trattato sul funzionamento dell’Unione europea.

La condotta di RFI, relativa alle modalità di assegnazione della capacità sull’infrastruttura ferroviaria nazionale ad Alta Velocità, presentava infatti specifici profili di rilievo antitrust, in quanto potenzialmente idonea a ostacolare l’accesso alla rete ferroviaria da parte di nuovi operatori.

Al termine di un’articolata istruttoria, che ha coinvolto oltre al gestore dell’infrastruttura anche tutte le imprese ferroviarie interessate, l’Autorità ha ritenuto gli impegni proposti da RFI idonei a superare le criticità concorrenziali rilevate, riconducibili alle modalità e ai criteri di assegnazione della capacità di infrastruttura, che, se non modificati, avrebbero ostacolato l’accesso alla rete da parte di nuovi operatori, impedendo, a danno dei consumatori, un’effettiva concorrenza nell’offerta dei servizi di trasporto ferroviario ad Alta Velocità.  

Nella definizione degli impegni si è tenuto conto anche dell’intenzione, già manifestata dall’Autorità di regolazione dei trasporti, di procedere alla revisione della disciplina in materia di allocazione della capacità quadro. Tale prospettiva regolatoria non consentiva, tuttavia, di rinviare l’intervento dell’Autorità garante della concorrenza e del mercato, chiamata, nell’esercizio delle proprie competenze, a rimuovere tempestivamente gli ostacoli concorrenziali già emersi e a ristabilire condizioni effettive di accesso al mercato.

Dei tre impegni accolti dall’Autorità, quello riguardante l’assegnazione al nuovo entrante di un pacchetto di canali orari non è inciso dal procedimento di revisione. La proroga deliberata dall’Autorità è, infatti, strettamente connessa alla natura transitoria degli altri due impegni oggetto del procedimento di revisione (Impegni 2 e 3), destinati a trovare applicazione nelle more della definizione del nuovo quadro regolatorio in materia di allocazione della capacità quadro alle imprese ferroviarie, al fine di evitare che, in assenza di nuove regole, i processi di allocazione potessero continuare ad essere effettuati con modalità restrittive della concorrenza.

La revisione riguarda pertanto il coordinamento di tali misure transitorie con il nuovo quadro regolatorio in corso di definizione, senza rimettere in discussione l’esigenza dell’intervento antitrust né le misure già adottate per consentire l’ingresso effettivo di nuovi operatori nel mercato dell’Alta Velocità.

Roma, 30 settembre 2026

Testo del provvedimento

Ciro Daniele Piro è il nuovo Capo di Gabinetto dell’Autorità garante della concorrenza e del mercato. Il cons. Piro è magistrato amministrativo e ha esercitato le sue funzioni presso il Tribunale amministrativo regionale per il Lazio. Già avvocato, ha svolto attività professionale prevalentemente nel settore del diritto della concorrenza e della regolazione dei servizi di pubblica utilità.

Prima dell’ingresso in magistratura ha prestato servizio presso l’Autorità come funzionario della carriera direttiva e, successivamente, presso la Presidenza del Consiglio dei ministri, dove ha ricoperto gli incarichi di Capo dell’Ufficio di segreteria del Consiglio dei ministri e di Capo dell’Ufficio del Segretario generale.

Nel corso della sua attività istituzionale è stato inoltre componente del Nucleo di valutazione e analisi strategica in materia di esercizio dei poteri speciali presso la Presidenza del Consiglio dei ministri.

È autore di pubblicazioni in materia di diritto amministrativo e diritto della concorrenza, con particolare riferimento alla disciplina dei poteri speciali (golden power) e al sindacato giurisdizionale sull’attività di accertamento e sanzionatoria delle autorità amministrative indipendenti.

Roma, 28 settembre 2026

Termine di presentazione delle offerte: 20 luglio 2026 ore 12:00

Allegati:

• All. 19-26

SOMMARIO

INTESE E ABUSO DI POSIZIONE DOMINANTE
A543D - RAPPORTI CONTRATTUALI TRA BENETTON E I SUOI RIVENDITORI-INOTTEMPERANZA IMPEGNI
Provvedimento n. 31937
I882 - ACCORDO DI RAN SHARING TIM/FASTWEB
Provvedimento n. 31940

OPERAZIONI DI CONCENTRAZIONE
C12812 - FSI SGR/MISSONI
Provvedimento n. 31938
C12814 - CALLAS/SOPRAN-CIODUE ITALIA-CIODUE
Provvedimento n. 31939
C12815 - FUTURA/GENERAL-GENERAL NORD-GENERAL PROVIDER-LO.DIS
Provvedimento n. 31946

ATTIVITA' DI SEGNALAZIONE E CONSULTIVA
AS2166 - COMUNE DI TARANTO - AFFIDAMENTO IN HOUSE DELLA GESTIONE DEI NIDI COMUNALI

VARIE
CONTO CONSUNTIVO PER L’ESERCIZIO 2025
Provvedimento n. 31918

Termine di presentazione delle offerte: 25 maggio 2026 ore 10:00

SOMMARIO

INTESE E ABUSO DI POSIZIONE DOMINANTE
I868 - BYOOVIZ/MANCATA COMMERCIALIZZAZIONE
Provvedimento n. 31917

OPERAZIONI DI CONCENTRAZIONE
C12586B - IGNAZIO MESSINA & C./TERMINAL SAN GIORGIO
Provvedimento n. 31914
C12807 - FERROVIE DELLO STATO ITALIANE/RAMO DI AZIENDA DI IMPRESA PIZZAROTTI & C.
Provvedimento n. 31915
C12808 - MEDLOG HOLDING ITALIA/MVN
Provvedimento n. 31916

ATTIVITA' DI SEGNALAZIONE E CONSULTIVA
AS2162 – COMUNE DI MILANO - ASSEGNAZIONE DI STALLI DI SOSTA PER AUTOBUS PER COLLEGAMENTO CON GLI AEROPORTI
AS2163 - COMUNE DI BARI - RICOGNIZIONE SPL 2025

CONSULTAZIONE IN MATERIA DI CLAUSOLE VESSATORIA 

Art. 37-bis del Codice del consumo

(Decreto Legislativo 6 settembre 2005, n. 206 e successive modificazioni)

CV278 – SUNO – VARIE PROBLEMATICHE

Informata l’Autorità nella sua adunanza del 13 ottobre 2026, si dispone la seguente consultazione ai sensi dell’art. 7, comma 1, del “Regolamento sulle procedure istruttorie nelle materie di tutela del consumatore e pubblicità ingannevole e comparativa” (di seguito, Regolamento), adottato dall’Autorità con delibera del 5 novembre 2024, n. 31356.

IL PROCEDIMENTO

In data 15 settembre 2026, è stato avviato il procedimento CV278 nei confronti della società Suno Inc. (di seguito anche “professionista”). Il procedimento ha ad oggetto alcune clausole contenute nei “Terms of Service”, aggiornati al 3 settembre 2026, impiegati dal professionista e pubblicati sul sito internet https://suno.com/terms-of-service nonché sull’omonima applicazione per dispositivi mobili.

SETTORE ECONOMICO INTERESSATO DALL’ISTRUTTORIA

Fornitura di servizi di intelligenza artificiale per il settore musicale.

CLAUSOLE OGGETTO DI VALUTAZIONE

Costituiscono oggetto del procedimento le seguenti clausole, di seguito raggruppate per fattispecie e numerate nel presente documento a meri fini di consultazione:

A) Modifica unilaterale del contratto, del prodotto e dei prezzi. Suno si riserva il diritto di: modificare i Termini di Servizio e i prezzi di abbonamento in qualsiasi momento, a propria esclusiva discrezione; di modificare, sospendere o interrompere il servizio (in modo temporaneo o permanente, parziale o totale) in qualsiasi momento, con o senza preavviso; stabilire regole generali e i limiti di utilizzo del servizio ulteriori rispetto a quelle previste dai Termini di Servizio vigenti. A tal proposito rilevano le seguenti previsioni contrattuali:

(1.2) We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. […]

(3.8) Modifications to Service: Suno reserves the right to modify, suspend or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. […]

(3.9) General Practices Regarding Use and Storage: You acknowledge that Suno may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on Suno’s or its third-party service providers’ servers on your behalf. […]. You further acknowledge that Suno reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

(4.2) Fees: […] We reserve the right to change Suno’s prices. If Suno does change prices, Suno will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. You will be responsible for all taxes associated with the Service, other than taxes based on Suno’s net income.

B) Cessazione dell’account del consumatore. Suno si riserva la facoltà di sospendere, disabilitare o eliminare l’account del consumatore ovvero i servizi, con o senza preavviso, per qualsiasi motivo, a propria discrezione. Inoltre, Suno si riserva il diritto di cessare gli account: degli utenti inattivi; qualora ritenga che l’utente non stia utilizzando il piano gratuito in buona fede; qualora sospetti qualsiasi attività di natura fraudolenta, abusiva o illegale.

Infine, Suno prevede che la disattivazione o l’eliminazione dell’account, dei file e delle informazioni correlate può avvenire con effetto immediato e senza preavviso, bloccando ogni futuro accesso al servizio. A tal proposito rilevano le seguenti previsioni contrattuali:

(3.9) General Practices Regarding Use and Storage: […]. You acknowledge that Suno reserves the right to terminate accounts (and all of their corresponding Submissions and Output) that are inactive for an extended period of time. You further acknowledge that Suno reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

(4.4.) Free Tier and Trials: […]. If we believe you are not using the free tier in good faith, we may stop providing you access to the Service.

(12.1) You agree that Suno, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content (including your Content or Voice Model) within the Service, for any reason in Suno’s sole discretion, including for lack of use or if Suno believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Service, may be referred to appropriate law enforcement authorities. Suno may also in its sole discretion and at any time discontinue or suspend providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms of Service may be affected without prior notice, and acknowledge and agree that Suno may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that Suno will not be liable to you or any third party for any termination of your access to the Service.

C) Estensione dell’adesione del consumatore a clausole che lo stesso non ha avuto la possibilità di conoscere. Suno estende il consenso del consumatore a previsioni contrattuali c.d. “additional terms” che potrebbero essere adottate ed applicate in futuro in relazione a funzionalità specifiche nonché alle condizioni del “Payment Processor”. A tal proposito rileva la seguente previsione contrattuale:

(1.5) Additional Terms: In addition, when using certain features through the Service, you will be subject to any additional terms applicable to such features that may be posted on or within the Service from time to time. All such terms are hereby incorporated by reference into these Terms of Service.

(4.6) Payment Processing: Notwithstanding any amounts owed to Suno hereunder, SUNO DOES NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for the Service via bank account, credit card, or debit card, we use a third-party payment processor («Payment Processor»). Third-party payment processing services are subject to the Payment Processor’s terms and conditions. By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the Payment Processor’s terms and conditions, as the same may be modified from time to time. You hereby authorize the Payment Processor to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Suno assumes no liability or responsibility for any payments you make through the Service.

D) Limitazione della responsabilità. Suno esclude qualsiasi responsabilità per: (i) modifiche e interruzioni del servizio; (ii) conformità legale ed esportazione; (iii) contenuti, errori, omissioni o danni derivanti da materiale di terze parti; (iv) rischi legati all’uso o all’affidabilità dei contenuti generati tramite il servizio; (v) danni derivanti dall’uso (o impossibilità di uso) del servizio, da accessi non autorizzati o da condotte di terzi. Il servizio, gli output e i modelli vocali sono forniti senza alcuna garanzia, in quanto Suno impone al consumatore di accettare il servizio offerto “così com’è”. La responsabilità di Suno è limitata all’importo maggiore tra quanto pagato dall’utente negli ultimi 6 mesi oppure 100 dollari. Al contrario, le previsioni contrattuali impegnano l’utente a difendere, manlevare e tenere indenne Suno (e i suoi affiliati/dipendenti) da qualsiasi danno, perdita, costo o reclamo derivante dall’uso del servizio, dalla violazione dei termini, dalla violazione di diritti altrui o dalla generazione/uso di Output e Modelli Vocali (anche in ipotesi di morte). Inoltre, Suno esclude la propria responsabilità verso l’utente o terze parti per le conseguenze derivanti dalla chiusura o sospensione dell’accesso al servizio. Infine, Suno prevede che qualora le leggi locali non consentano tali esclusioni, l’unico rimedio a disposizione dell’utente è l’interruzione dell’uso del servizio. A tal proposito rilevano le seguenti previsioni contrattuali:

(3.8) Modifications to Service: […]. You agree that Suno will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

(5.2) Special Notice for International Use; Export Controls: Suno is headquartered in the United States. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Software available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws.

(6.3) Third-Party Material: Under no circumstances will Suno be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that Suno does not pre-screen content, but that Suno and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, Suno and its designees will have the right to remove any content that violates these Terms of Service, Suno’s community guidelines at https://suno.com/community-guidelines, or is deemed by Suno, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

(9.1) YOUR USE OF THE SERVICE AND ANY OUTPUT IS AT YOUR SOLE RISK. THE SERVICE AND ANY OUTPUT AND VOICE MODEL IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE SUNO PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

(9.2) THE SUNO PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE SUITABLE, ACCURATE OR RELIABLE; (D) YOUR USE OF ANY OUTPUT OR VOICE MODEL WILL NOT INFRINGE THE RIGHTS OF ANY THIRD PARTY; OR (E) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. YOU ACKNOWLEDGE THAT THE SERVICE USES EXPERIMENTAL TECHNOLOGY AND MAY SOMETIMES PROVIDE INACCURATE OR OFFENSIVE CONTENT THAT DOES NOT REPRESENT THE VIEWS OF THE SUNO PARTIES.

(8.1) To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless Suno, its affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the «Suno Parties») from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use of the Service, any Content, Voice Model or use thereof, your connection to the Service, your violation of these Terms of Service, or your violation of any rights of another, including through your generation or use of any Output or Voice Model. Suno will provide notice to you of any such claim, suit, or proceeding. Suno reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, and you agree to cooperate with any reasonable requests assisting Suno’s defense of such matter. You may not settle or compromise any claim against the Suno Parties without Suno’s written consent.

(9.3) Due to the nature of artificial intelligence and machine learning, your Output may not be unique and the Service may generate the same or similar output for a third party. Other users may provide similar input to the Service and receive the same or similar output from the Service. An input that is submitted by other users is not your Submission, and an output that is requested by and generated for other users is not your Output.

(10.1) YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SUNO PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING DAMAGES FOR LOSS OF GOODWILL, USE, OR DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE SUNO PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE SERVICE OR ANY OUTPUT; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, VOICE MODEL, TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL THE SUNO PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID SUNO IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

(10.2) SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS OR DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

(12.1) You agree that Suno, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content (including your Content or Voice Model) within the Service, for any reason in Suno’s sole discretion, including for lack of use or if Suno believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. […] Further, you agree that Suno will not be liable to you or any third party for any termination of your access to the Service.

E) La disciplina contrattuale dei diritti d’autore. Le previsioni contrattuali impongono all’utente di concedere una licenza mondiale, perpetua, gratuita, sublicenziabile ed irrevocabile avente a oggetto tutti i diritti patrimoniali d’autore sulle opere create dal consumatore tramite Suno (c.d. “Output”), sulle opere create dal consumatore precedentemente (c.d. “Submissions”) e sul “Modello Vocale” eventualmente generato (tali contenuti collettivamente costituiscono il c.d. “Content”). Suno impone anche a tutti propri utenti di rinunciare irrevocabilmente a tutti i cosiddetti “diritti morali” che possano sussistere nel o in relazione al Contenuto o al Modello Vocale. Il trattamento dei diritti d’autore sugli “Output” generati tramite l’utilizzo dei servizi varia a seconda del piano di abbonamento sottoscritto dal consumatore. In particolare, gli utenti del piano Basic (gratuito) possono usare gli Output solo per scopi personali e non commerciali. I sottoscrittori di abbonamenti che invece consentono il “download” delle opere generate, e cioè di abbonamenti a pagamento, possono sfruttare commercialmente i contenuti creati tramite Suno.

A tal proposito rilevano le seguenti previsioni contrattuali:

(6.4) Content: You represent and warrant that you own or have obtained all necessary right, title and interest in and to any Submissions, including all copyrights and rights of publicity contained therein, and that you possess all necessary rights or have obtained all consents necessary to grant Suno the rights and licenses herein. As between you and Suno, you retain all right, title, and interest in and to your Submissions. Nothing in these Terms of Service transfers or assigns to Suno any ownership interest in your Submissions, and no license granted herein shall be construed to diminish, extinguish, or impair your ownership of your Submissions.

(6.5) By using the Service or otherwise transmitting Submissions to us, you are directing Suno to store those Submissions, and grant to Suno and our affiliates, successors, assigns, and designees a worldwide, non-exclusive, fully paid-up, sublicensable (directly and indirectly through multiple tiers), assignable, royalty-free, perpetual, irrevocable right and license to use, reproduce, store, modify, distribute, create derivative works based on, perform, display, communicate, transmit and otherwise make available any and all Content (in whole or in part), in each case, in any media now known or hereafter developed, in connection with the provision, use, monetization, promotion, marketing, and improvement of our products and services, including the Service and the artificial intelligence and machine learning models related to the Service. This license to your Content and Voice Model includes a license to your likeness, voice rights and other indicia of your persona that may be embodied in your Content or Voice Model. For the avoidance of doubt, this license authorizes us to make your Content (including Output that incorporates your Voice Model, but, for clarity, not your Voice Model itself) available to and sublicense such Content to other users of the Service as necessary to provide the Service, and you further grant to Suno the worldwide, fully paid-up, sublicensable, assignable, perpetual and irrevocable right to identify to the public (both on and off the Service) that Output (or any of it) was generated via the Service. Such additional uses by Suno and other users of the Service is made without compensation to you or any other provider of the Submissions with respect to the Content or your Voice Model, as the use of the Service by you is hereby agreed as being sufficient compensation for the Content, your Voice Model and grant of rights herein. Furthermore, and for the avoidance of doubt, you irrevocably waive any and all so-called «moral rights» or «droit moral» that may exist in or in connection with the Content or your Voice Model. You acknowledge that to the extent that you include personally identifiable information in the Submissions, we may republish such information. We may, but have no obligation to, monitor the Content or your Voice Model, you acknowledge and agree that we may do one or all of the following: (i) monitor the Content and your Voice Model; (ii) alter, edit, or remove any Content or Voice Model in whole or in part; or (iii) disclose any Content.

(6.6) Pro and Premier Accounts: Subject to your compliance with these Terms of Service, if you are a user who has subscribed to the Pro or Premier paid tier of the Service, Suno hereby assigns to you all of its right, title and interest in and to any Output owned by Suno and generated from Submissions made by you through the Service, provided such Output will remain subject to these Terms of Service including any applicable commercial use restrictions. Due to the nature of machine learning, Suno makes no representation or warranty to you that any copyright will vest in any Output.

(6.7) Free or Basic Tier Accounts: If you are a user of the free or basic tier of the Service then you covenant and agree that you will only use such Outputs for your lawful, personal and non-commercial purposes.

(6.8) Remixes: Unless otherwise provided for in connection with a separate offering, if you are a user that activates features that permit other users of the Service («Remixers») to remix your Outputs (each, a «Remix»), you agree that all Remixes shall be a joint work owned jointly and equally by you and the Remixer to the extent that copyright vests in any such Remix. Furthermore, if you are a joint owner of a Remix generated by these Service features, and regardless of whether you are a free Service tier user or a subscriber to a paid Service tier, you additionally covenant and agree that the Remix may only be used for lawful, personal and non-commercial purposes, regardless of your subscription tier or whether the Remix is a permitted Download.

(6.9) Commercial Use Restriction: Except as permitted in the next section, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise use or exploit any portion of the Service, and any Output or Voice Model, for any commercial purposes.

(6.10) Permitted Commercial Use: You may commercially exploit Output solely to the extent it adheres to Suno’s Conditions of Access and Use as outlined above provided you have obtained a permitted download of that Output in accordance with the download allocations for your applicable service tier (each, a «Download»). You may not commercially exploit Output that has not been downloaded by you through an approved channel under these Terms of Service. The number of Downloads you are permitted per month depends on your service tier, as set out at https://suno.com/account, which may be updated from time to time. You covenant and agree, that, other than the permitted commercial use above, you will not use or exploit any Output for commercial purposes on or outside the Service. You agree not to remove, alter, obscure or circumvent any fingerprint, watermark or metadata Suno appends to an Output for the purpose of concealing or misrepresenting the provenance, service tier, or status of that Output. You may edit, process, or convert the format of an Output you are otherwise permitted to use to the extent such use is incidental. Obtaining a copy of an Output by any means other than a download channel made available by Suno is prohibited (for example, recording or stream ripping are prohibited). We reserve the right to append a fingerprint, watermark, or metadata indicating the applicable service tier of an Output and whether such Output was a permitted Download.

(6.11) The restrictions set forth in this «Permitted Commercial Use» section are contractual covenants between you and Suno only. They are not, and shall not be construed as, reservations of, conditions on, or carve-outs from any right, title or interest assigned to you under these Terms of Service, and they apply as contractual obligations regardless of whether copyright or any other proprietary right subsists in any Output. Any assignment made to you under the paragraphs above, and the commercial use rights described in this paragraph with respect to a Download you have obtained, are perpetual and are not affected by your exhaustion of your Download allotment, by any later change to allotments or pricing, or by the expiry, cancellation, downgrade or suspension of your subscription. Nothing in this paragraph permits commercial use of any Remix.

(6.13) For the avoidance of doubt, Output may be publicly available in a third party application such as Discord, where it may be viewable, downloadable, and modified by other users of that third party application. If the Output becomes publicly available in such third-party application, you agree that other users have a right to access, display, view, store, modify, and copy such Output; provided, however, that you may change your settings to bypass these public sharing default settings so that Output generated will remain private.

(6.14) Due to the nature of machine learning, Output may not be unique across users and the Service may generate the same or similar output for a third party. Other users may provide similar submissions and receive the same output. Output that is requested by and generated for other users is not your Content.

F) Clausola arbitrale obbligatoria e imposizione di termini decadenziali. Suno impone agli utenti che tutte le controversie legate al servizio, ai termini o al rapporto siano risolte tramite arbitrato individuale vincolante amministrato da JAMS. L’utente rinuncia a promuovere o partecipare a class action, azioni collettive o rappresentative, sia in sede arbitrale sia giudiziaria. Inoltre, prima di avviare l’arbitrato, i consumatori devono inviare un reclamo scritto dal contenuto prestabilito, nonché partecipare a una negoziazione in buona fede del periodo di 60 giorni. Se 25 o più utenti presentano controversie simili coordinate dallo stesso legale, si applica una procedura a scaglioni (Stage One e Stage Two) intervallata da sessioni di mediazione. Solo se le controversie restano irrisolte dopo il secondo scaglione, le parti possono adire un tribunale.

Suno impone agli utenti anche termini decadenziali per presentare un reclamo (1 anno) o una contestazione relativa a un addebito di pagamento (60 giorni).

A tal proposito rilevano le seguenti previsioni contrattuali:

(1.3) PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT ANY DISPUTES THAT ARISE BETWEEN YOU AND US BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION. THESE TERMS OF SERVICE ALSO INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER.

(11) Dispute Resolution (Including Arbitration Agreement, Class Action Waiver, and Jury Trial Waiver)

PLEASE READ THIS DISPUTE RESOLUTION SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. IT INCLUDES AN ARBITRATION AGREEMENT THAT REQUIRES THAT MOST DISPUTES (AS DEFINED BELOW) BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY LIMITED REVIEW BY A COURT. IN ARBITRATION, THERE IS ALSO LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. THIS SECTION ALSO INCLUDES A JURY TRIAL WAIVER AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION IN ARBITRATION OR IN LITIGATION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

(4.2) Fees: […] If you dispute any charges you must let Suno know within sixty (60) days after the date that Suno charges you, or within such longer period of time as may be required under applicable law.

(11.3) Binding Individual Arbitration: Any dispute or claim arising out of or related to these Terms of Service, your use of the Service, any Content, any Voice Model, any advertising, or any aspect of your relationship or transactions with us - whether based in contract, statute, tort, fraud, misrepresentation, or any other legal theory - («Dispute») will be resolved through binding individual arbitration. Dispute shall be interpreted broadly, to the fullest extent permitted by the Federal Arbitration Act, and include, but not be limited to: (a) any dispute or claim that arose prior to these Terms of Service or any prior terms (including claims related to advertising); (b) any dispute or claim that is the subject of proposed class action litigation in which you are not a member of a certified class; and (c) any dispute or claim that arises after termination of these Terms of Service. Notwithstanding the foregoing, either you or we may bring or elect to have a Dispute heard in small claims court provided the Dispute remains in that court and proceeds only on an individualized (non-class, non-representative basis). Whether a Dispute falls within the jurisdictional limits of small claims court is for the small claims court to decide in the first instance, and for a court of competent jurisdiction to otherwise decide. If you or we make a small claims court election after the other party initiates an arbitration but before a merits arbitrator is appointed, JAMS shall close the arbitration in lieu of small claims court. If you or we make a small claims court election after a merits arbitrator is appointed, the arbitrator shall have discretion to proceed with the arbitration or to close the arbitration in lieu of small claims court. Dispute does not include any dispute or claim concerning the alleged violation of intellectual property rights (trademarks, patents, copyrights, and trade secrets). The arbitrator shall decide all issues except for the following, which are for a court of competent jurisdiction to decide: (a) issues that are specifically reserved for a court in these Terms of Service; (b) issues that relate to the scope, validity, or enforceability of the arbitration agreement, class action waiver, jury trial waiver, or any of the provisions of this Dispute Resolution Section; (c) issues that relate to the arbitrability of any Dispute; and (d) any dispute or disagreement as to whether these Terms of Service or any other version or set of terms apply to a Dispute. You and we agree that these Terms of Service constitute a transaction in interstate commerce and that this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law (and not state arbitration law).

(11.4) Informal Dispute Resolution: We want to address any disputes without needing arbitration. In the event that any Dispute arises between you and us, prior to initiating arbitration the party asserting the Dispute must first send the other party written notice (by registered mail) that includes all of the following information (the «Notice»): (a) contact information (including name, mailing address, telephone number, and the email address associated with your account); (b) information sufficient to identify any account, transaction, and interaction at issue; (c) a detailed description of the nature and basis of the Dispute, including any legal claims; and (d) a detailed description of the relief sought, including a good faith calculation for it. The Notice must be individualized and personally signed by the party asserting the Dispute (and their counsel, if represented). Your Notice to us must be sent to 17 Dunster Street, Floor 4, Cambridge, MA 02138 («Notice Address»). Our Notice to you will be sent to the most recent contact information we have on file for you. For a period of sixty (60) days from receipt of a Notice (which can be extended by agreement of the parties), you and we agree to negotiate in good faith in an effort to informally resolve the Dispute. Completion of this informal dispute resolution process («Process») is a condition precedent to initiating arbitration. If the sufficiency of a Notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. Nothing in this provision limits the right of a party to seek relief for non-compliance with this Process in arbitration with a Process Administrator or a merits arbitrator. All applicable limitations periods (including statutes of limitations) shall be tolled from the date of receipt of a Notice through the completion of this Process. You or we may commence arbitration only if the Dispute is not resolved through this Process.

(11.5) Arbitration Procedures: The arbitration of any Dispute shall be administered by JAMS and conducted in accordance with the JAMS rules, including the JAMS Streamlined Rules and Procedures and any Mass Arbitration Procedures and Guidelines applicable to the Dispute (together the «JAMS Rules»), except as modified by this arbitration agreement. The JAMS Rules are available online at https://www.jamsadr.com/adr-rules-procedures/. If JAMS is unavailable or unwilling to administer the arbitration consistent with this arbitration agreement, the parties shall agree on an administrator that will do so. If the parties cannot agree, they shall petition a court of competent jurisdiction to appoint an administrator that will do so. An arbitration demand must be accompanied by a certification of compliance with the Process, a copy of the Notice, disclose any person or entity with a financial stake or interest in the arbitration, and be personally signed by the party initiating arbitration (and counsel, if represented). By submitting an arbitration demand, the party and counsel represent that, as in federal court, they are complying with the requirements of Federal Rule of Civil Procedure 11(b). The arbitrator (and any process administrator) is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel. An arbitrator (and any process administrator) shall be appointed through a strike-and-rank process unless the parties agree otherwise. You may choose to have the arbitration conducted by a phone, video, or in-person hearing, or through written submissions, except any Dispute seeking $25,000 or more or injunctive relief shall have an in-person or video hearing if the respondent elects one. You and we reserve the right to request a hearing in any matter from the arbitrator. You and a Suno representative will personally appear at any hearing (with counsel, if represented). Any in-person hearing will be held in the county in which you reside or at another mutually agreed location. An arbitrator (or a process administrator) may require the parties to personally appear at a case management conference to confirm that the arbitration is authorized. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the fullest extent permitted by applicable law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, private attorney general, or representative proceeding to the fullest extent permitted by applicable law. Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class, collective, private attorney general, or representative proceeding. An arbitrator must follow and enforce the Terms of Service and the law as a court would. If, after exhaustion of all appeals, any of these prohibitions on non-individualized injunctive or declaratory relief and class, collective, consolidated, private attorney general, or representative proceedings are found to be unenforceable with respect to a particular claim or request for relief (such as a request for public injunctive relief), then such a claim or request for relief will be decided by a court of competent jurisdiction, after all other claims and requests for relief are arbitrated. Dispositive motions shall be permitted in arbitration. The scope of any discovery shall be determined by the arbitrator while considering relevance and proportionality and taking into account that arbitration should be efficient, streamlined, and cost-effective for both parties. The arbitrator shall issue a reasoned written decision sufficient to explain their essential findings and conclusions. An award shall have no preclusive effect in any other arbitration or proceeding involving non-identical parties.

(11.6) Costs of Arbitration: Payment of arbitration fees will be governed by the JAMS Rules and fee schedule, unless otherwise provided in this Arbitration Agreement. You and we agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration. Therefore, you or we may elect to engage with JAMS about arbitration fees, and you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains cost-effective for all parties and to implement the procedures in this arbitration agreement, which you and we agree have been designed to further this shared interest.

(11.7) Additional Procedures for Mass Arbitration: Notwithstanding any other provision of this Arbitration Agreement, you and Suno agree that these Additional Procedures for Mass Arbitration (in addition to the other provisions of this arbitration agreement) shall apply if you choose to participate in a Mass Arbitration. If twenty-five (25) or more similar Disputes (including yours) are asserted against us by the same or coordinated counsel or are otherwise coordinated («Mass Arbitration»), you agree that your Dispute might be delayed and ultimately proceed in court. The parties agree that as part of these procedures, a JAMS process administrator shall be appointed through a strike-and-rank process. In addition, our counsel and yours shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated in any stage based on the specific matter, mediate or otherwise discuss resolution of the Disputes (separate from the mediation requirements below), and conserve the parties’ and JAMS’s resources. If your Dispute is part of a Mass Arbitration, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to JAMS until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision.

(11.8) Stage One: If at least 50 Disputes are submitted as part of the Mass Arbitration, counsel for the claimants and counsel for Suno shall each select 25 Disputes to be filed and to proceed as cases in individual arbitrations as part of this initial staged process. The number of Disputes to be selected to proceed in Stage One can be modified by agreement of counsel for the parties (and if there are fewer than 50 Disputes, all shall proceed individually in Stage One). Each of the 50 (or fewer) cases shall be assigned to a different arbitrator and proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage One. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this initial set of proceedings, counsel for the parties shall participate in a global mediation session with a mediator jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stage One), and we shall pay the mediator’s fee.

(11.9) Stage Two: If the remaining Disputes have not been resolved at the conclusion of Stage One, the same staged process set forth for Stage One will repeat for Stage Two with 50 total Disputes proceeding in individual arbitrations except that arbitrators who presided over a case in Stage One may be appointed to preside over a Dispute that proceeds as part of Stage Two, unless either party objects. After this second set of staged proceedings, counsel for the parties will participate in another global mediation to try to resolve all of the remaining Disputes, and we shall again pay the mediator’s fee.

(11.10) Upon completion of the mediation set forth in Stage Two, each remaining Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Service including the provisions of the Dispute Resolution section. Counsel for the parties, however, may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations consistent with the process set forth in Stage Two (except Disputes shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually-agreeable process or, if the parties agree, through a process determined by a process administrator taking into account the spirit of this arbitration agreement that might include a staged or a batched process (whereby up to 100 Disputes are assigned to a single arbitrator to proceed individually with one set of fees). A court of competent jurisdiction shall have the authority to enforce the Additional Procedures for Mass Arbitration, including the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. The Additional Procedures for Mass Arbitration provision and each of its requirements are essential parts of this arbitration agreement. If, after exhaustion of all appeals, a court of competent jurisdiction decides that the Additional Procedures for Mass Arbitration apply to your Dispute and are not enforceable, then your Dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Service including the Dispute Resolution section.

(11.11) Opt Out of Future Changes: If we make any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change by sending your personally signed, written notice from the email address associated with your account to the following address within 30 days of the change to support@suno.com and/or the Notice Address, with a clear statement that you wish to opt out of changes to the arbitration agreement. Such written notice does not constitute an opt out of arbitration altogether. By rejecting any future change, you are agreeing that you will arbitrate any Dispute between you and Suno in accordance with this version of the arbitration agreement.

(11.12) Class Action Waiver and Jury Trial Waiver. YOU AND SUNO EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN LITIGATION, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. YOU AND WE AGREE TO WAIVE ANY RIGHT TO BRING OR TO PARTICIPATE IN SUCH AN ACTION IN ARBITRATION OR IN COURT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTWITHSTANDING THE FOREGOING, THE PARTIES RETAIN THE RIGHT TO PARTICIPATE IN A CLASS-WIDE SETTLEMENT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL.

(15.4) You agree that to the extent permitted by applicable law, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be noticed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of these Terms of Service and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

G) Deroga del foro competente. Per qualsiasi controversia legale il foro esclusivo è quello dello Stato del Massachusetts. A tal proposito rileva la seguente previsione contrattuale:

(11.13) Choice of Law and Forum Selection. Except with respect to the arbitration agreement, these Terms of Service and your access and use of the Service are governed by the laws of the Commonwealth of Massachusetts, without regard to Massachusetts conflict of laws rules. Unless you and Suno agree otherwise, to the fullest extent permitted by applicable law, the state and federal courts in Massachusetts shall have exclusive jurisdiction over any disputes and claims (except for claims brought in small claims court) that are not subject to arbitration or for any challenge to the enforceability of the arbitration agreement, class action waiver, or other provisions of the Dispute Resolution section. You and Suno consent to the jurisdiction of those courts and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to (a) inconvenient forum or (b) any other basis or any right to seek to transfer or change venue of any such action to another court.

PROFILI OGGETTO DI VALUTAZIONE

Le clausole sopra riportate, in sé ed in collegamento tra loro nel contesto dell’intero testo contrattuale, appaiono vessatorie ai sensi dell’art. 33, commi 1 e 2, lett. a), b), d), g), h), l), m), r), t), u) del Codice del consumo in quanto tali da determinare, a carico del consumatore, un significativo squilibrio dei diritti e degli obblighi derivanti dal contratto.

SOGGETTI LEGITTIMATI A PARTECIPARE ALLA CONSULTAZIONE

Ai sensi dell’articolo 7, comma 1, del Regolamento, possono partecipare alla consultazione le associazioni di categoria rappresentative dei professionisti a livello nazionale e le camere di commercio o loro unioni che risultino interessate dalle clausole oggetto del procedimento, in ragione della specifica esperienza maturata nel settore. Possono altresì partecipare alla consultazione le associazioni dei consumatori rappresentative a livello nazionale riconosciute e iscritte nell’elenco di cui all’articolo 137 del Codice del consumo.

MODALITA’ E TERMINI PER PARTECIPARE ALLA CONSULTAZIONE

Entro il termine perentorio di 30 giorni dalla pubblicazione del presente comunicato i soggetti interessati possono prendere parte alla consultazione per iscritto, inviando i propri contributi attraverso la casella di posta elettronica CV278@agcm.it, dedicata alla consultazione in oggetto, indicando la loro qualificazione e l’interesse a partecipare alla consultazione.

I commenti ricevuti non saranno oggetto di pubblicazione, ma verranno acquisiti e potranno essere utilizzati in relazione al caso CV278 - SUNO - VARIE PROBLEMATICHE. I soggetti che inviano i commenti, ove ritengano sussistere elementi di riservatezza, sono tenuti a fornire contestualmente una versione non confidenziale dei contributi resi.

In proposito si richiede di inviare informazioni, dati di esperienza, osservazioni o commenti sulle clausole oggetto di consultazione utili ai fini della valutazione delle stesse ai sensi degli artt. 33 e segg. del Codice del consumo.

Roma, 14 ottobre 2026

La consultazione mira a raccogliere e prendere in considerazione il contributo informativo e valutativo dei soggetti interessati, ai fini della verifica, ai sensi dell’articolo 6, comma 6, del Decreto Legislativo 9 gennaio 2008, n. 9, della conformità delle Linee Guida ai principi e alle disposizioni dello stesso Decreto.

Tutti i soggetti interessati possono proporre, entro la data del 26 ottobre 2026, le proprie motivate osservazioni al testo delle Linee Guida inviando una mail all’indirizzo <consultazione.lineeguida@agcm.it>.

Si rappresenta che il testo dei contributi pervenuti potrà essere reso accessibile alla Lega Pro ove richiesto. Pertanto, si invitano i soggetti che intendono partecipare alla consultazione a indicare, contestualmente alla presentazione del loro contributo, le parti dello stesso che si ritiene debbano essere sottratte all’accesso da parte di terzi, specificandone i motivi. In tal caso, le informazioni per le quali si chiede la riservatezza dovranno essere presentate separatamente in allegato al documento principale, con le opportune annotazioni di riferimento a quest’ultimo.

• Testo delle Linee Guida

Roma, 14 ottobre 2026